Privacy policy

1. Introduction

Effective date: June 4, 2026. Website: algox.ae. Contact: info@algox.ae.

AlgoTradingSoftware (we, us, our) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

2. Data we collect

We collect the following types of data:

• Identity data: full name, email address, phone number
• Financial data: broker account details, MT4 investor credentials (read-only)
• Usage data: pages visited, time on site, device and browser information
• Communication data: emails, messages, and support requests sent to us

3. How we use your data

Your data is used to:

• Operate and manage your trading setup
• Communicate performance reports and account updates
• Process payments and manage billing
• Respond to support inquiries
• Comply with legal and regulatory obligations

4. Data sharing and sub-processors

We do not sell your data. We may share limited data with the following trusted sub-processors. All sub-processors are contractually bound to protect your data.

• Partner broker: for trade execution purposes
• Myfxbook: for independent performance tracking and verification
• Hosting provider: for VPS and website infrastructure
• Email service provider: for transactional communications

5. Cookie policy

Our website uses cookies to improve user experience and analyze traffic. You may disable cookies in your browser settings at any time. Disabling essential cookies may affect website functionality.

• Essential cookies: required for the website to function
• Analytics cookies: track visitor behavior anonymously
• Preference cookies: remember your settings, including theme

6. Data retention

We retain your personal data for as long as your account is active or as required by law. Upon account termination, your data is deleted within 30 days unless legal retention obligations apply.

7. Your rights

To exercise any of these rights, contact us at info@algox.ae.

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Lodge a complaint with a relevant data protection authority

8. GDPR for EU clients

If you are located in the European Union, you are protected under the General Data Protection Regulation (GDPR). We process your data on the lawful basis of contractual necessity and legitimate interest. EU clients may request a Data Processing Agreement (DPA) by emailing info@algox.ae.

9. Data security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure. All sensitive data is transmitted over encrypted HTTPS connections.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available at algox.ae/privacy-policy. Significant changes will be notified via email.